Privacy policy

This policy explains what 86d (“we”, “us”, or “our”), the owner of this commerce platform (the “Service”), collects from you, how we use it, who we share it with, how long we keep it, and what rights you have over it. Your privacy matters to you, and we’re committed to protecting the personal information you give us through our website or the Service.

We may amend this policy from time to time. Any change appears on this page, so visit it periodically to stay informed about what we collect and how we use it. By using our website or the Service, and by submitting information to us, you agree to the use of that information described here.

We collect information from you when you register for the Service, create a store, or otherwise use our platform. This is usually business and personal information such as your:

• Name
• Email address
• Phone number
• Business name and address
• Payment information, processed securely by third-party providers
• Store configuration and preferences
• Product images and media uploads

We also collect technical information automatically when you use the Service, including:

• IP address and location data
• Browser type and version
• Device information
• Usage patterns and service interactions
• Pages visited and time spent on our platform

We use what we collect to run and improve the Service. Specifically, we use your information to:

• Provision and manage your online store
• Process payments and send transaction confirmations
• Provide customer support and respond to your questions
• Send service updates and notifications
• Improve our platform and develop new features
• Keep the platform secure and prevent abuse
• Comply with legal obligations and resolve disputes

We may contact you about service updates, new features, or promotional offers. We don’t currently send extensive marketing communications, but we reserve the right to do so. If we send marketing emails or text messages to your mobile phone, your agreement to this policy is your consent to receive them. Every email includes an unsubscribe link, and you can stop texts by replying STOP to any message. You can also email [email protected] at any time to opt out of marketing contact.

We will not sell, share, rent, or otherwise make your personal information available to other people or entities for marketing purposes. We may disclose your information to:

• Third-party service providers who perform services on our behalf and need access to the information for those services, such as payment processors and scheduling tools
• Legal authorities, where the law requires it or where we need to protect our rights and safety
• Other parties in a business transaction such as a merger or acquisition, with appropriate confidentiality protections

We use browser cookies on our website. A cookie is a small amount of data that a web server sends to your browser, which stores it on your device. Cookies let us deliver a more relevant experience and help us understand how you use the Service.

We may use cookies to:

• Remember your login preferences and settings
• Track which areas of the website are most popular
• Understand overall Service usage
• Personalize your experience and recommendations
• Maintain security and prevent fraud

Most browsers let you delete cookies, block all cookies, or warn you before storing one. Check your browser’s instructions or help screen to learn how. Note that parts of the Service may not work if your browser doesn’t accept cookies.

We maintain technical and operational safeguards designed to protect your personal information from loss, misuse, alteration, or destruction. These include:

• Encrypted data transmission over SSL/TLS
• Secure data storage with access controls
• Regular security audits and updates
• Employee access limited to those who need it
• Payment processing through PCI-compliant providers

Only authorized employees and contractors can reach your personal information, and their access is limited by need. Each of them is obligated to keep it confidential. Even so, no method of transmission over the internet or electronic storage is completely secure, so we can’t guarantee that your personal information will never become accessible to unauthorized people.

If you own a store on our Service, the platform may give you access to information about your customers (the “Customer Information”). Collecting and handling that information lawfully is your obligation, not ours. That includes complying with the California Consumer Privacy Act (CCPA), the European Union’s General Data Protection Regulation (GDPR), and other applicable privacy laws (collectively, the “Privacy Laws”).

You agree to:

• Use Customer Information solely to provide your services
• Maintain the confidentiality and security of Customer Information
• Not share, sell, or use Customer Information for any other purpose
• Comply with all applicable privacy laws and regulations
• Delete Customer Information once you no longer need it to deliver your services

If we determine that your collection or handling of Customer Information doesn’t comply with the Privacy Laws or our Terms of Service, we may terminate your use of the Service immediately.

The Service and our website may link to external websites or integrate with third-party services, including payment processors, mapping services, and social media platforms (the “Third-Party Sites”). Each Third-Party Site has its own privacy policy, and we encourage you to read it. We don’t take responsibility for their privacy practices.

We retain your personal information for as long as we need it to provide our services and fulfill the purposes described in this policy:

• Account information: kept while your account is active, then for 7 years after closure for legal and tax purposes
• Service history: kept for 3 years for quality tracking and analytics
• Payment information: kept as long as tax and financial reporting require
• Communication records: kept for 2 years for customer service
• Uploaded media: kept for 1 year unless you request earlier deletion

You can request deletion of your personal information at any time, subject to our legal obligations and legitimate business interests.

Depending on where you live and which laws apply, you may have the following rights over your personal information:

• Access: request the personal information we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal information
• Portability: request a copy of your data in a machine-readable format
• Restriction: ask us to limit how we use your information
• Objection: object to our processing of your information
• Withdrawal of consent: withdraw consent where we rely on it to process your information

To exercise these rights, contact us using the details in the Contact us section below. We respond within 30 days.

We comply with the applicable Privacy Laws, including but not limited to the CCPA, the GDPR, and other state and federal privacy regulations. In some circumstances we may be compelled to surrender personal information to legal authorities without your consent, on a court subpoena or similar legal or administrative order, or as the laws, rules, and regulations of any applicable jurisdiction require or permit.

If someone violates the terms and conditions of use of the Service, we may also disclose personal information to affected business partners or legal authorities as needed to protect our rights and the rights of others.

Protecting children’s privacy online matters to us. The Service isn’t designed for children under 18, and we don’t intentionally target or solicit them. If we learn that a child under 18 has given us personal information without parental consent, we delete it from our systems.

If you use the Service from outside the United States, your information may be transferred to, stored in, and processed in the United States, where our servers and central database operate. Data protection laws in the United States and other countries may not be as comprehensive as those in your own country. We take steps to protect your privacy wherever your information is processed.

If you’re a California resident, the California Consumer Privacy Act (CCPA) gives you additional rights:

• Know what personal information we collect, use, share, or sell
• Delete your personal information
• Opt out of the sale of personal information, which we don’t do
• Receive equal service and price when you exercise your privacy rights

To exercise these rights, email [email protected]. We don’t discriminate against people who exercise their privacy rights.

We may update this policy to reflect changes in our practices or in the law. We notify you of material changes by:

• Posting the new policy on this page
• Updating the date shown at the top of this policy
• Emailing you when the changes are significant
• Providing notice through the Service

If you keep using the Service after a change, you accept the updated policy.

Send questions about this policy, or requests to access, correct, update, or delete your personal information, to:

Email
[email protected]

Phone
(718) 814-8886

Mail
86d
4810 Brisa Wy
Austin, TX 78738